Taplause — Feedback management app

Cloud solution for improving HR, restaurant, and recreational services

Screenshots of Taplause feedback management app
Taplause feedback channel is designed for HR managers, restaurant owners, and recreation service developers who are not in direct contact with customers

RESTAURANTS, HUMAN RESOURCES, RECREATION - TAPLAUSE FITS FOR EVERY SERVICE

Connecting you with customers

Taplause feedback channel is designed for managers and business owners who are not in direct contact with customers. Running business in multiple locations or having organization between you and the customers. These are the cases where Taplause feedback management app can help you the most


See our presentation
Taplause feedback management app consumer UI works perfectly in all mobile browsers - to be used in amusement parks, restaurants and any other service location


TAPLAUSE IMPROVES YOUR BUSINESS WITH PROFESSIONAL KPIs

With Taplause feedback management app, you get efficient key performance indicators to work at.

You are quickly able to see where the feedback comes from, what is it about and is it positive or negative. This gives you an outstanding undestanding on how your business run in different locations / venues.
For companies where Net Promoter Score is established, we can toggle NPS (Net Promoter Score) scale to be used instead of our more-fun plus and minus buttons.

Taplause is easy to use

We understand that you want to focus on the running of your business.
That's why we have made it so easy to get started with Taplause feedback management app.
SIGN-UP FOR TAPLAUSE ADDRESS

Each of our clients has their own unique Taplause address

PROMOTE YOUR ADDRESS

Share your Taplause address with your customers through the use of stickers, posters, QR codes, web page, email etc…

RECEIVE NOTIFICATIONS

We will notify you when any feedback has been received, so that you can stay focused on the decision making




Use case: manage HR feedback in realtime using Taplause feedback management app


Manage your feedbacks in real time

Receiving daily feedback can help with the strategic planning of your business

Receiving feedback from your customers via Taplause informs you of all the good and bad aspects of your business. What's best is that you will get notification of any feedback within seconds of the time it was submitted. This allows you to solve daily issues immediately and start understanding and developing the bigger picture.

Screenshot of Taplause feedback app dashboard for business managers


Know it, no IT

Using Taplause feedback management doesn't have to be an IT decision

By using our cloud solution, it means no installation, no setup, no integrations.
Our goal is that Taplause feedback management app can be taken into use at anytime by anyone wishing to improve their business by listening to their customers.
Start small. We are there to support you as you develop.


START LISTENING FEEDBACK NOW!

Get your free feedback management app from here

Deployment assistance

Need help with stickers or have a large number of establishments? No problem!

Localisation

The correct page is automatically shown with respect to your location

Great service

We love to help you, and strive to do our best, so that you will love Taplause too.

Net Promoter Score

We prefer plus and minus, but when needed, we also support NPS metrics.

Built to scale

Taplause runs on industry-leading Heroku platform. Scalability quaranteed!

To: SMS

Do you prefer SMS to email? Let us know and we can make sure you receive your feedback notifications straight to your phone.

To: Flowdock

Use your customers opinions in your daily discussions with your business team. Get Taplause feedback on Flowdock.

To: Anything

Our servers are made to integrate. Just let us know if you need those KPIs and NPS (Net Promoter Scores) somewhere else.

Try giving feedback yourself

Go and send us some feedback!

Taplause feedback management pricing

Our prices are scaled to suit your business.
You can upgrade on the go, or cancel at any time.
Freemium
0
forever
  • 1 address + dashboard
  • -
  • -
  • -
  • Buy extra features when you need
Get started
On-the-go
9
PER MONTH
  • 1 address + dashboard
  • One email recipient
  • Contact informations
  • -
  • Buy extra features when you need
Get started
Business
219
PER YEAR
  • 1 address + dashboard
  • Three email recipients
  • Contact informations
  • Excel report
  • Buy extra features when you need
Get started

Clients recommend Taplause

  • Taplause feedback management app helps us so much in our product development efforts. And the best thing is that these are real comments from real customers.
  • The real-time feedback from our customers drives our staff to serve them even better. This is a positive circle that results in highly satisfied customers.
  • Taplause feedback management app has offered an opportunity for our customers to express their opinions on our service. We got very positive feedback. Now we know that our customers are fully satisfied with us.
Head of Sales at Maalaistuote Vataja recommends Taplause feedback management app

JUHA SALONEN
Head of Sales at Maalaistuote Vataja

Division Director at Restamax (Ravintola.fi) recommends Taplause feedback management app

TERO KAIKKONEN
Division Director at Restamax

Head of Business at Euro Oil recommends Taplause feedback management app

RASMUS HIRTENTREU
Head of Business at Euro Oil

Our feedback specialists

Getting started with Taplause feedback management app is easy and we have made our best efforts to enable the use of self service. If like us, however you prefer to have a meeting in person or would like to set up a Skype meeting, please do not hesitate to contact us, so that we can get to know you better.

Our local specialists will help you to select the best feedback management options for you and your business, and to get your Taplause cloud solution perfect for use

START LISTENING FEEDBACK NOW!

Get your free feedback management app from here